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Docs/Agents/Customer & Support/HelpHero
Agent · customer

HelpHero

1 min read
← All agentsOpen this agent

Instant help-desk answers from your own docs

AI helpdesk that classifies inbound emails, drafts brand-voiced responses, processes refunds within policy, and escalates with summaries.

Manual in draft

HelpHero is live, but its detailed manual hasn't been published yet. Core setup and costs are available via the connections below.

Connections used

Anthropic API keyRequired

Core reasoning model.

OpenAI API keyRequired

Knowledge-base embeddings for retrieval.

Works with

How this connects to the rest of your workforce
Feeds →
Nothing downstream yet.
Fed by ←
  • ShopOps — provides order lookup
  • GuideFlow — publishes guides into the knowledge base
Multiplies with
  • ChatDesk — Shares the same knowledge base and inbox — one answer covers both channels
  • RingPilot — Shares the same knowledge base and inbox — one answer covers both channels
  • WhatsBot — Shares the same knowledge base and inbox — one answer covers both channels
  • TelegramBot — Shares the same knowledge base and inbox — one answer covers both channels
  • WarrantyBot — Shares the same knowledge base and inbox — one answer covers both channels
  • ConciergeSched — Shares the same knowledge base and inbox — one answer covers both channels
What gets activated

Activating this turns on HelpHero.

HelpHero — Email support
Total setup~15 minutes

Everything you'll need, deduped. Times are realistic, not optimistic.

Anthropic key5 min· Pay-as-you-go, usually a few dollars a month
Needed by HelpHero
Support inbox forwarding10 min· Free
Needed by HelpHero
2 work as soon as you connect them·nothing waits on approval
See the full agent structure map
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Previous
PostPilot
PostPilot writes, schedules, and publishes 3 to 5 social media posts every day across LinkedIn, X, Instagram, TikTok, and Threads. It learns your brand voice, adapts to each platform, and replies to comments and direct messages.
Next
ReviewGuard
ReviewGuard drafts replies to customer reviews from any platform. You paste a review from Google, Yelp, Trustpilot, G2, the App Store, Amazon, or anywhere else. ReviewGuard reads it, figures out if it's positive or negative, writes a reply that matches your brand voice, and tells you where to post it. You approve and post yourself.